Privacy Policy
1. Information we collect
When you submit a care request or contact us through the website, we may collect information such as your name, phone number, email address, area or suburb, selected service, care package preference, Medical Aid indication, preferred contact method and the information you choose to include in your message.
2. How we use information
Information submitted through the website is used to respond to enquiries, understand care requests, contact prospective clients and coordinate the next steps in relation to Phelang Health Group services.
3. Health information
The website care request form is intended for initial enquiries. Visitors should avoid submitting unnecessary detailed medical records through the general website form. Further healthcare information can be discussed directly with the Phelang Health Group team using an appropriate process.
4. Sharing of information
Personal information is not intended to be sold. Information may be used by authorised Phelang Health Group personnel and service providers where necessary to operate the website, communicate with clients or provide services, subject to applicable requirements.
5. Security
Reasonable technical and organisational measures should be used to protect information handled through the website. No online system can guarantee absolute security.
6. Contact
For questions about privacy or personal information, contact Phelang Health Group at info@phelanghealth.co.za.